About us
Frequently Asked Questions (FAQ)
1. Do you ship internationally?
Currently, we only ship within the United States. International shipping is not available at this time.
2. How long does shipping take?
Shipping usually takes 3–7 business days, depending on your location. Orders are processed within 24–48 hours.
3. Is tax included in the price?
Yes! All prices shown already include sales tax, so there are no surprises at checkout.
4. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Shop Pay.
5. How do I track my order?
Once your order is shipped, you will receive a tracking number by email. You can also track it via your account page.
6. What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging.
To request a return, please contact us at: DmytromaxLLC@gmail.com
7. What if my item arrives damaged?
Please send us a photo of the damaged item within 48 hours of delivery, and we’ll send a replacement or issue a refund.
Still have questions?
Contact us at: DmytromaxLLC@gmail.com
or use the form on our Contact Us